How do I install PlayThru on my site?

Installing PlayThru on your site is an easy, three-step process:

1. Create an account by signing up here.
2. Name the domain where you want to use PlayThru and get your scoring keys.
3. Choose an installation option (WordPress, vBulletin, etc.) and follow our installation instructions.

We'll walk you through the process!

What libraries, plugins, and languages do you support?

Here's our full list of installation options. We're adding more all the time—if there's one you'd like to use specifically, please let us know.

What are Publisher Keys and Scoring Keys, and why do I need them?

We use these keys to ensure that PlayThrus are being served by people we trust and to make sure they are scored correctly:

1. The Publisher Key is used to request a new game from our web service. It is also tied to a specific publisher account and the associated settings.
2. The Scoring Key is a private key that only you know (please don't share it with anyone). It is used to authorize a score request from our web service, and it gives us confidence that you are the one requesting a score request.

Our blog has more details about how our keys are used.

What is the difference between 'Lightbox' and 'Embedded' game styles?

The game style option allows you to chose how PlayThru is displayed on your site. Choose ‘Embedded' if you want PlayThru to appear embedded in your form. Choose ‘Lightbox' and users will be prompted with PlayThru after they complete the form. Our blog has more details about the Lightbox.

What are game themes?

If you have our Personalized or Professional plan, you can choose from among several different sets of themed games. The current themes are:

• All: All PlayThrus
• Sports: Sports-themed PlayThrus
• Food: Food-themed PlayThrus
• Male and Female: PlayThrus targeted at one gender
• Holiday: Holiday-themed PlayThrus
• Worldwide: All PlayThrus, minus those that are U.S.-centric
• Spanish, French, and German: PlayThrus in other languages.

I need help! How do I get support?

We'd love to help! Visit our support forum, or use the blue chat box in the bottom right corner of this page.

How do I create a custom PlayThru?

We can work with you to create a custom game for your site as part of our Enterprise plan, starting at $299/month. Contact us to learn more.

Is there a limit to the number of PlayThrus I can serve?

There is no limit—all of our plans include unlimited PlayThrus. However, if you expect to serve a significant number of PlayThrus, we'd appreciate it if you'd get in touch with us to coordinate.

How does PlayThru handle large traffic and high peaks?

We've built a highly scalable and redundant architecture that we've load tested to the most extreme situations. By aggregating the traffic patterns of thousands of websites, we're able to support larger traffic spikes at smaller cost than each site could individually. You know that song "Tubthumping," by Chumbawamba? The one that goes, "I get knocked down, but I get up again?" We're like that, except we don't even get knocked down in the first place.

Do you use SSL?

Yes, all of our transactions are performed over a secure connection.

How do I change the security level of PlayThru?

Yes — an adjustable scoring threshold is one of the many features available as part of our Professional plan. You can select this as part of the sign up process.

Can I change the text on the start and end screen, or change the error message?

Modification of the start and end screen is available as part of our Enterprise plan, starting at $299/month. Contact us to learn more.